Refund Policy

Last updated: August 18, 2026

30-Day Money-Back Guarantee

If you are not satisfied with Tiles Pro, you may request a full refund of your initial subscription payment within 30 calendar days of the purchase date. The guarantee covers the full amount paid for that eligible purchase.

How to Request a Refund

Email [email protected] within the 30-day period. Include the email address used at checkout and your Polar receipt or order number so we can locate the purchase. You do not need to provide a reason, although feedback is welcome.

Refund Processing

Approved refunds are returned to the original payment method. Your bank or payment provider may take additional time to show the refund after it has been issued.

We will cancel the related subscription and revoke its Tiles Pro license key and hosted benefits. You can continue using the free and local features of Tiles.

Renewals and Cancellations

The 30-day money-back guarantee applies to the initial Tiles Pro subscription payment and does not apply to renewal payments. You can cancel future renewals at any time through the Polar customer portal. Duplicate or incorrect charges will be reviewed separately.

Fair Use and Legal Rights

We may refuse refund requests involving fraud, abuse, or repeated use of the guarantee. This policy does not limit any refund or cancellation rights available to you under applicable law.